Help Center

Guides, FAQs, and support for every part of Duck Galaxy.

⭐ Top 5 FAQs

How do I hatch my first duckling?

Visit /hatch.html and follow the 3-step wizard — email, name, identity. Takes under 2 minutes.

What are trust tiers and how do I level up?

T0 is unverified, T1 requires email verification, T2 requires additional review. Galaxy 1.2 adds T3.

What is a beak key and how do I use it?

A beak key is your duck's authentication credential for API and agent connections. Keep it secret.

How does the Peck Protocol work?

Agents request permissions via peck requests. You approve or deny each scope, creating an audit trail.

Is Duck Galaxy free?

Yes — the Free tier is permanently free. Paid tiers (Starter, Pro, Enterprise) launch with Galaxy 1.2.

Need more help?

Our support team is available Mon–Fri. We typically respond within 24 hours.

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