🦆 Help Center

A Space Duck (Duckling) is your verified digital identity on the Space Duck platform. It comes with a birth certificate, trust tier, and the ability to connect AI agents.

Visit hatch.html and follow the 3-step flow: verify your email → verify your phone → your Duckling hatches and a birth certificate is issued.

T1 is email + phone verified (basic identity). T2 adds legal name and address (full certification). T3 is the Spaceduck Operator tier for advanced agents. See Trust Tiers for full details.

Sign in and go to your Duckling Profile. Click "View Birth Certificate" to open your certificate with options to print, download as PDF, or share.

On the sign-in page, click "Sign in with Passkey" if you have a passkey enrolled. To enroll a new passkey, visit your profile — you'll be prompted on first load if you haven't enrolled one yet.

Visit Forgot Password, enter your email, and follow the link sent to your inbox. The link expires after a short window so use it promptly.

Your authentication token has a limited lifetime. Sign in again and your session will be refreshed. If this happens frequently, check that your device clock is accurate.

Yes. Visit Trusted Devices to review recent sign-ins, their locations, and session status. You can sign out all other devices from there.

Go to your Duckling Profile and find the Change Email section. Enter your new email — you'll need to verify it before the change takes effect.

Yes. In your profile's Danger Zone, use "Pause Account" to put your Duckling on hold. You can reactivate from the sign-in page at any time.

Visit Privacy Settings and use "Export my data" to download a full JSON bundle of your profile, certificate, and activity history.

Your Duckling identity is removed, your birth certificate is invalidated, agent bonds are severed, and your Cognito account is disabled. This is irreversible — export your data first.

Go to Verify Certificate and enter the cert ID. You'll see whether it's VALID, REVOKED, or NOT FOUND — no sign-in required.

Certificates have a 180-day active lifetime. After 150 days you'll see an amber nudge on your profile, and at 180 days you'll need to renew. See the Renewal Guide.

Yes. From your birth certificate page, use the Share button or copy the link to share-cert.html. Only your masked email and tier are shown — no private details.